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How to Fix DSC Installation Issues Certificate Not Visible or Incorrect Certificate Mapped Error
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How to Fix DSC Installation Issues Certificate Not Visible or Incorrect Certificate Mapped Error DSC Drivers

Issue: DSC Installation/Certificate Not Visible

If the DSC is not visible after clicking on the signing certificate, or if the message "Insert the correct certificate mapped for the user" appears, it typically indicates that:

  1. DSC is not installed correctly: Ensure that the DSC drivers are properly installed.
  2. Incorrect certificate mapping: Verify that the correct certificate associated with the user is inserted and selected.
  3. Outdated or incompatible software: Update the DSC software or install the correct version for your system. 

Different DSC Drivers For Your DSC

eMudhra

  1. Watchdata ProxKey (Windows 32/64 Bit) v2

  2. Watchdata ProxKey (Windows 32/64 Bit) New v3

  3. ePass 2003 Auto (Windows 32/64 Bit) v2

  4. ePass 2003 Auto (Windows 32/64 Bit)

  5. HyperPKI HYP 2003 (Windows 32/64 Bit

  6. eMudhra Watchdata (Windows) ZIP

  7. Trust Key (Windows)

PentaSign

1. HYP2003 Token Driver (For Windows) (3.19 MB) 

2.  ePass Token Driver (For Windows) (1.9 MB) 

3.  Proxkey Token Driver (For Windows) (1.9 MB) 


Step 1

First, open the file manager on your system and click on the CD Drive labeled HyperPKI_2003. After that, double-click HyperPKI_epass2003_setup to run the installation.

 
HyperPKI_epass2003_setup

Step 2

When prompted, click Yes, then click OK.

   
HyperPKI_epass2003_setup select language

Step 3

Now, click Next.


 
HyperPKI_epass2003_setup start

Step 4

Select Microsoft CSP  or  Private CSP option then Click the Install button to proceed.

 
HyperPKI_epass2003_setup select Microsoft CSP option

Step 5

Click Next


HyperPKI_epass2003_setup default path

Step 6

HyperPKI has been successfully installed. Now, click Finish to complete the setup.

HyperPKI_epass2003_setup finish

Step 7

Press the Windows key and search for HyperPKI and open it.


HyperPKI_epass2003 Token Manager

Step 8

Click Login.

HyperPKI_epass2003 Token Manager login

Step 9

Enter your DSC PIN provided by the DSC vendor.
[CLICK HERE to know more about DSC - Digital Signature Certificate]


HyperPKI_epass2003 Token Manager enter user pin

Step 10

Now, you can view your DSC details and log in successfully.


HyperPKI_epass2003 Token Manager certificates details


For the additional page about DSC, here’s a brief outline:

Digital Signature Certificates (DSC)

What is a DSC?  

A Digital Signature Certificate (DSC) is a secure digital key that verifies the identity of the person signing an electronic document. It ensures the authenticity and integrity of digital communications and transactions, making it a crucial tool for online processes like e-tendering, e-filing, and other government or business-related activities.

How Much Does a DSC Cost?  

The cost of a DSC varies depending on the certifying authority and the validity period you choose. On average, you can expect to pay between ₹2,000 to ₹3,000 for a DSC. The price may differ based on the type of DSC and the services offered by the provider.

Which Type of DSC Should You Buy?  

For most official purposes, especially for e-tendering and e-filing, a Class 3 DSC is required. This is the highest level of digital signature and offers the most security. To obtain a Class 3 DSC, you’ll need to appear in person before a Registration Authority (RA) for identity verification. This ensures that your digital signature is legally valid and widely accepted.

Where Can You Get a DSC?  

Getting a DSC is a straightforward process. Here’s how you can do it:  

1. Choose a Certifying Authority (CA):  

   Select a licensed CA that issues DSCs. Some trusted CAs in India include:  

2. Contact Authorized Vendors:  

   You can also purchase a DSC through authorized vendors listed on government portals or by searching online.  

3. Complete the Application Process:  

   Submit the required documents, complete the verification process, and pay the fee. Once approved, your DSC will be issued.

Which DSC is Required by the Department?  

For most government e-portals and e-tendering systems, a Class 3 DSC with a signing certificate and an encryption certificate is mandatory. This ensures secure and authenticated transactions.

Why is a DSC Necessary?  

A DSC is essential for:  

- Secure Logins: It is required to log in to e-procurement portals and other government systems. 
 
- Signing Documents: It allows you to digitally sign tender documents, contracts, and other forms.
  
- Legal Compliance: A DSC ensures that your digital transactions are legally valid and tamper-proof. 
 
- Uninterrupted Participation: If your DSC is lost, damaged, or expired, you must deactivate it and obtain a new one to continue participating in e-tenders or other online processes.

How to Enroll Your DSC with E-Procurement Portals  

To enroll your DSC on an e-procurement portal:  
1. Log in to the portal using your credentials.  
2. Navigate to the DSC registration section.  
3. Upload your DSC and complete the verification process.  
4. Once approved, your DSC will be linked to your account, allowing you to sign documents and participate in tenders.  

How to Deactivate a DSC Using a Letterhead or After Expiry  

If your DSC is lost, stolen, or expired, you must deactivate it to prevent misuse. Here’s how:  

1. Write a Deactivation Request:  

   Prepare a formal request on your company’s letterhead (if applicable) stating the reason for deactivation. Include details like your DSC serial number and the date of issuance.  

2. Submit the Request:  

   Send the request to the Certifying Authority (CA) that issued your DSC. You may need to provide additional documents for verification.  

3. Obtain a New DSC:  

   Once the old DSC is deactivated, apply for a new one to continue your online activities without interruption.  

Note: If your DSC has expired, you can simply apply for a renewal instead of deactivation.

Final Thoughts  

A Digital Signature Certificate is more than just a technical requirement—it’s a key to seamless and secure online transactions. Whether you’re participating in e-tenders, filing documents, or signing contracts, a DSC ensures your identity is protected and your actions are legally valid. By understanding the process of obtaining, enrolling, and managing your DSC, you can navigate digital platforms with confidence and ease.  

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