Tender Fee Details Not Available

If you see the error "Tender fee details not available" while clicking on Submit/Freeze Bids, it indicates a problem with your payment. This could mean that you haven't paid the EMD (Earnest Money Deposit) fee, you haven't clicked on Payment Verification, or the payment verification process hasn’t been completed.

 Tender fee details not available

Don’t worry—after following these steps, you will be able to submit your tender without any issues and participate smoothly.

 

STEP - 1 

Click on Back. This will allow you to see the EMD and tender fee details.

 

 

STEP 2:

Click on Pay Online to proceed with the payment.

STEP 3:

Click Submit to finalize your payment.print Acknowledgment

 

STEP 4:

Click on Payment Verification.

 

STEP 5:

Click on Verify. Once verified, you’ll see that your EMD payment details are marked as successful.

Now, take a screenshot of this page for your records.

 

STEP 6:

Click Next to proceed.

 

STEP 7:

 

Click on Encrypt/Upload to submit your bid securely.

 

STEP 8:

 

Afterward, you will receive an Acknowledgment. Take a screenshot or print this page for future reference.

 

After following these steps, you should be able to participate in the tender successfully. If you're still encountering issues, leave a comment below, and we will assist you as soon as possible.

 

FAQs About This Post:

1. What is the EMD fee?

   • The EMD (Earnest Money Deposit) is a security deposit required to participate in a tender.

2. What is the tender fee?

   • The tender fee is a non-refundable amount paid to access the tender documents.

3. What should I do if I see "Failure" after clicking the Verify button?

   • Check your payment details and try the verification process again.

4. What should I do if my payment shows "Pending"?

   • Wait for a few minutes and retry verification or contact your bank for clarification.

5. What should I do if the payment status shows "Initiated"?

   • This means the payment process has started but isn’t complete yet. Wait a few minutes and refresh the page.

6. What should I do if I see an invalid bank reference number?

   • Double-check the reference number provided by your bank and try again.

7. Is exemption allowed for the EMD fee?

   • Yes, certain bidders may qualify for an exemption from the EMD fee.

8. How can I apply for an exemption from the EMD fee?

   • You must submit the required documents that demonstrate your eligibility for exemption.

9. Who is eligible for an EMD fee exemption?

   • Specific groups like MSMEs (Micro, Small, and Medium Enterprises) and other government-approved organizations may be eligible.

10. What should I do if I click on "Confirm Payment" without applying for an exemption?

    • If you did not apply for an exemption, you will need to complete the payment process as usual. Exemptions cannot be applied retrospectively.

 

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