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Welcome to Etender Help Desk

Welcome to the Etender Help Desk! We’re here to help you navigate and solve any issues you encounter with government eTender portals.

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Common questions

*Some frequently asked questions by users.

How do I resolve technical issues with the portal?

You can follow the troubleshooting steps provided in the support documentation. If the issue persists, you can contact our technical support team for assistance.

What should I do if I experience slow loading times on the portal?

Slow loading can be due to various factors like browser issues or network problems. Please clear your browser cache, check your internet connection, and try again. If the issue persists, contact support.

How can I update my account details?

To update your account details, go to the account settings page and modify your information. Ensure your new details are saved successfully.

What if I can't log in to the portal?

If you're having trouble logging in, make sure you're using the correct username and password. If you've forgotten your credentials, use the password recovery option to reset them.

How do I report a bug or technical issue with the portal?

To report a bug or technical issue, please provide detailed information about the problem in our technical support section, including screenshots if necessary.

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